Privacy Policy

Last Updated: January 31st, 2025

Virtual Reality Services LLC, a Nevada company ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://responsiveweb.io (the "Website") and use our services, specifically when you submit information through our lead generation webform.

1. Information We Collect

We collect the following information when you submit our webform:

  • Full Name
  • Email Address
  • Phone Number
  • Your Company Name
  • Your Company Website Address
  • Description of your request

Some of this information is considered Personally Identifiable Information (PII).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiry and provide the requested services.
  • To communicate with you about your request.
  • To improve our services.
  • To comply with legal obligations.
  • We do not send marketing material unless you have explicitly asked to join our mailing list.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services (e.g., email providers, CRM systems). These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena, court order, or government investigation).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Your Rights (CCPA and GDPR)

Depending on your location, you have certain rights regarding your personal information:

4.1 California Residents (CCPA)

If you are a California resident, you have the following rights:

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Right to Opt-Out of Sale: We do not sell your personal information, so this right does not apply.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

4.2 GDPR (European Union, UK, and other applicable jurisdictions)

If you are located in the European Union, the UK, or another jurisdiction with GDPR-like laws, you have the following rights:

  • Right of Access: You have the right to access the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object: You have the right to object to the processing of your personal data, under certain circumstances, including for direct marketing purposes.
  • Right to withdraw consent: You have to right to remove your consent at any point.

4.3 Exercising Your Rights

To exercise any of these rights, please contact us at webmaster@responsiveweb.io or (323) 236 - 3084. We will respond to your request within the timeframes required by applicable law (typically 30-45 days). We may need to verify your identity before processing your request.

5. Data Security

We are committed to protecting the security of your personal information and take reasonable measures to prevent unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to, the following:

  • Secure Socket Layer (SSL) Encryption: We use SSL/TLS encryption to protect all data transmitted between your browser and our website. This ensures that information exchanged during form submissions and other interactions is encrypted and secure from interception. You can verify this by looking for the "https://" prefix and the padlock icon in your browser's address bar.
  • Hardened Server Security: Our servers are hosted in a secure environment with SOC 2 Type II and PCI-DSS certified datacenters. We implement industry-standard security measures, including:
    • Firewalls: We use firewalls to block unauthorized access to our servers and network.
    • Intrusion Detection and Prevention Systems (IDS/IPS): We employ IDS/IPS to monitor network traffic for malicious activity and automatically block or alert us to potential threats.
    • Regular Security Updates: We promptly apply security patches and updates to our server software and operating systems to protect against known vulnerabilities.
    • Operating System Hardening: We configure our server operating systems with security best practices in mind, disabling unnecessary services and features to reduce the attack surface.
    • Access Controls: We implement strict access controls to limit who can access your personal information within our organization. Only authorized personnel with a legitimate business need have access to this data. Access is granted based on the principle of least privilege, meaning employees only have access to the information necessary to perform their specific job duties.

  • Regular Security Assessments: We conduct periodic security assessments, including:

    • Vulnerability Scanning: We regularly scan our systems for known vulnerabilities.
    • Security Audits: We conduct annual internal security audits to review our policies, procedures, and technical controls to ensure their effectiveness.
    • Log Monitoring: We regularly monitor and check server and application logs.

    These assessments help us identify and address potential vulnerabilities proactively.

  • Data Minimization: We only collect the minimum amount of personal data necessary for the intended purpose.
  • Employee Training: We provide regular security awareness training to our employees to educate them about data protection best practices and their responsibilities in safeguarding your information.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. We encourage you to use strong, unique passwords for all your online accounts and to be cautious about sharing your personal information online.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

7. Children's Privacy

Our Website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your data remains protected, including using Standard Contractual Clauses approved by the European Commission or other appropriate legal mechanisms.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Virtual Reality Services LLC
webmaster@responsiveweb.io
(323) 236 - 3084